Frequently Asked Questions
Q: Is it possible to change a participant name after we have already signed up for a ghost hunt?
A. Yes, we are happy to change a participant name, as long as the person who purchased the ticket notifies us via email at least 24 hours prior to the hunt. We can not accommodate any changes made after this allotted period. Please email email@example.com to make changes; please include the hunt date, current name to be changed, new participant name and date of birth. List "ghost hunt name change" in the subject line. Tickets are non-refundable. We will not issue a refund for any reason.
Q: Is the Ohio State Reformatory really haunted?
A: Many people have experienced things that cannot be explained. We invite you to come to the Reformatory and see for yourself.
Q: How many people are on a public ghost hunt?
A: We take approximately 100 people per hunt.
Q: What time does it start and end?
A: Check in starts at 7pm. Access to the building begins at 8pm. Everyone must be exiting the building by 5am.
Q: Are we locked in the building or on grounds during the hunt?
A: No. You are free to exit the building and smoke, get fresh air, go to your car, etc. However, once you drive out of the gate, your hunt is over for the night. The gate will be closed and locked to other people coming in.
Q: If the website states that a ghost hunt is sold out, is it really sold out?
Q: "I know the website says that the Ghost Hunts are sold out, but is there any way you can fit 2 more people in?"
Q: Do you keep a cancellation list for sold out ghost hunts?
A: No!! We typically do not know of cancellations until the hunt is underway.
Q: "I know you stated that you don't keep list for cancellations, but is there anyway you can take my name and call me, just in case?"
Q: "Can I just show up on the night of a Ghost Hunt, just in case there are any cancellations, and be able to get in on the hunt?"
Q: Are the ghost hunts guided or can I wander around on my own?
A: At 8pm, you will be given a rules and regulations speech followed by a guided tour. After that, the lights are turned off and you are on your own.
Q: Does everyone in my group have to fill out a license agreement?
Q: The website states that no one under age 18 is allowed on public ghost hunts, is this true? What if I bring a parent?
A: Yes this is true. There are NO exceptions to this rule.
Q: Who do I make my check payable to?
A: Checks or money orders can be made payable to M.R.P.S.
Q: Does the Ohio State Reformatory have modern restrooms?
A: Yes. We have a newly built, modern restroom facility outside the building as well as new restrooms in the center of the structure. (Note: The toilets and sinks inside the cells DO NOT WORK!)
Q: Is there a roof on the building?
Q: Are there a lot of stairs in the building?
Q: Are there any events scheduled at the Reformatory at the same time as the Ghost Hunt?